Our staff team, as well as the specific roles and tasks of the team, are actively expanding and changing. The following information can and likely will change over time.
Admins are a small group of trusted staff that fully handle everything related to punishments. They handle reports, deal with in-game active moderation, and help out helpers (helperception!) where needed. They share their yellow rank color with Managers, Developers and Owners. Admins are hand picked, and it is not a role you can apply for.
Helpers are active players that have proven themselves to be mature, knowledgeable, and above all, helpful. They are the eyes and the ears of the server, and help advise the management team of anything happening on The Hive. They are constantly kept in the loop about updates, things to look out for, and everything else that they can use to make The Hive experience better for the players. Helpers can be identified - both on the server and on Discord - by their blue rank color.
For more information about the Helper role please see the two articles below: