I can't see chat
Information for players unable to receive chat.
I've been banned / muted
Information for banned / muted players.
I didn't get something that I purchased
What to do if you purchased something from our store but didn't receive it.
Why can't I join with the latest beta version?
Information about beta version support.
Playing behind a VPN or Proxy
It is not allowed to use a VPN- or proxy service on The Hive. You will not be banned for the use of a VPN- or proxy service, however, we automatically reject logins from most services. Why are VPNs and proxies not allowed? We receive very little legitimate traffic from
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