Home Common Problems and Questions

Common Problems and Questions

I can't see chat

Information for players unable to receive chat messages.

Where can I find updates about The Hive?

Where to go to find official updates about the development of The Hive.

I didn't get something that I purchased

What to do if you purchased something from our store but didn't receive it.

Will you add new games?

Information about what we have planned for the future.

Why can't I join with the latest beta version?

Information about beta version support.

Playing behind a VPN or Proxy

Information about The Hive's policy regarding the use of VPNs and proxy services.

What commands can I use?

Information about the commands you can use on The Hive.

I'm having issues connecting to The Hive

Information and help for players experiencing issues connecting to The Hive.

In-game images won't load on Nintendo Switch

Information about how to fix an issue that causes in-game images to not load on Nintendo Switch.

Information about the /toggles menu

Information about the various settings in the /toggles menu.

Endolotl Plush Information

Information about The Hive's collaboration with Makeship, and the Endolotl Plushie.

Need help?

Can't find the answer to your question? Contact our support.

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