It is not allowed to use a VPN- or proxy service on The Hive.

You will not be banned for the use of a VPN- or proxy service, however, we automatically reject logins from most services.

Why are VPNs and proxies not allowed?

We receive very little legitimate traffic from players that use these services; meanwhile, a lot of problematic players use them. As such, blocking these services results in a better experience for regular players.

I need to use a VPN/proxy to access The Hive - how can I join?

Please contact our support to see if we can assist you. You can email us at support@playhive.com or use the chat button at the bottom right of this page.

I am not using a VPN/proxy but can't access The Hive?

If your kick message mentions VPN/proxy services, but you are not using one, please contact our support. You'll have to include the IP you are trying to access The Hive from in your email, as we can't see this for privacy reasons. We will remove this data after your support request has been handled.

You can find out your IP address by Googling "what is my ip" or visiting https://whatismyipaddress.com/ - we'll need your "IPV4 Address".

You can email us at support@playhive.com or use the chat button at the bottom right of this page.

I am using a VPN/proxy but can still access The Hive

Filtering may not yet be enabled on your region, or your service was not detected. There is no need to contact support, as the blocklists are constantly updated. You will not be banned for this.